Continued Exceptional Support
Dedicated Service and Support
Live Help-desk 24/7 Support
Our goal is to make sure you get all the benefits of the Armada POS software to ensure continued success. Live Help Desk support is available for all our POS software solutions, including, but not limited to, Restaurant POS, Retail POS, Digital Menu, Online Order, and more! Our POS Help Desk technicians have the knowledge, skill set, training, and hands on experience to troubleshoot any point of sale related issue be it a malfunctioning receipt printer, an error code on your terminal, or a full-system down.
Technical Support Free for 1 Year
Right out of the box we give you 365 days of free support. Most POS vendors give you only 30 days. Many of the issues restaurant / retailers experience can be seen well after 30 days (i.e., end of month reporting, quarterly tax reports, etc.) and require restaurant / retail experience to solve. We have great experience in supporting restaurants and retailers.
This knowledge allows us to provide you with better support than you would get from a regular technician who is only familiar with how the POS software functions. So you know that when you call, you are getting someone who is intimately familiar with the POS program along with the restaurant / retail domain experience.
When you call technical support, you are speaking directly to the software developers. Our technical support team offers expert troubleshooting that is 100% UAE phone based. The problems you experience with your retail / restaurant business can be complex and require immediate resolution. We feel that e-mail and web-chat support are not enough.