POS Dedicated Service and Support
POS Live Help-desk 24/7 Support
POS Technical Support
Right out of the box we give you 365 days of free support. Most POS vendors give you only 30 days. Many of the issues restaurant / retailers experience can be seen well after 30 days (i.e., end of month reporting, quarterly tax reports, etc.) and require restaurant / retail experience to solve. We have great experience in supporting restaurants and retailers.
This knowledge allows us to provide you with better support than you would get from a regular technician who is only familiar with how the POS software functions. So you know that when you call, you are getting someone who is intimately familiar with the POS program along with the restaurant / retail domain experience.
Once your restaurant has implemented a new system, now what? Are you are able to get the support you need when you need it? If there's an issue with the POS system, you need to know that someone will be available to help you solve that issue ASAP. Time is money! If you're reading this article before your purchase a new POS system, you will have the forsight to take the time to ask the vendor about the intricacies of their support offering and their POS customer service.
Here are a few good questions to ask your vendor:
The people behind your POS system are oftentimes just as important as the system itself. While it's difficult to predict what your exact experience will be with a vendor's Support team, asking these questions ahead of time can help ensure that there are no surprises once you're in that stressful situation of needing help immediately.
End-to-end POS Services
Armada POS services cover the range of businesses with innovative retail and restaurant solutions that utilize powerful workflows, intuitive design and next generation technology. As a one stop, end-to-end full service provider Armada POS will help your business with everything from POS system design, turnkey POS deployment, central operations, back office tools, training, field services, support and maintenance..